All our shoes are true to size so your regular size should be perfecto, but to double check with length and size conversion take a squiz at our handy dandy size guide here.
TWOOBS are designed with a universal fit in mind, and are cushy + comfy on narrow, average and wide feet. In fancy podiatrist talk, they're a standard 'C' width.
Describe the Literally any way you like! But here are some suggestions for you...
The OG and The BFF are our lightest styles so consider them your travel besties.
Plan on getting those steps up? The Sneaky Jane and The OG are great for walking (15k anyone?!).
Need to splish splash? The BFF is 100% waterproof and perfect to take you from poolside to dinner plans.
Got something fancy on? Say ta-ta to heels and dance the night away in The OG+ instead.
There are a zillion different ways to wear TWOOBS, for more inspo check out our Insta @twoobs.
Thingys are our genius invention designed to give you two pairs of TWOOBS in one. Better for the planet, and your bank account. Simply thread the strap of your TWOOBS through the loops on the back of your Thingys, fluff, and you're good to go.
More of a visual learner? Here's a handy vid:
TWOOBS aren't *technically* orthopaedic by definition... but they are suuuuper comfy and supportive (just like a warm hug).
They also come highly recommended by real life podiatrists for peeps who need adjustablility (see The OG) or arch support (see The Sneaky Jane and The BFF).
Wanna slip your own orthotics in? The Sneaky Jane has removable insoles, booyah!
The BFF is so waterproof that you can even catch waves in them, kowabunga!
The Sneaky Jane is water-resistant (perf for those rainy winter days).
The OG and The OG+ can be made water-resistant with an easy shpritz of Protecty Stuff.
If your TWOOBS get a lil wet, towel dry them or let them dry in the shade and they'll be totes fine.
Everyone! Our inclusive size range and universal fit means TWOOBS suit women, men, non-binary peeps, and friends of all gender expressions. We make shoes for all foot shapes in sizes 35 - 44.
If we don't make shoes in your size yet, shoot us a message to let us know!
Sounds like The Sneaky Jane and The BFF are for you friend, as both have moderate arch support.
We take:
- Most credit cards including American Express
- PayPal
- Shop Pay
- Afterpay
- Zip Pay
- Excessive compliments (not really but they're still highly encouraged).
After filling in your deets at checkout, enter your code in the box that says 'discount code or gift card' and then hit 'apply'. Simples!
Code not working? Get in touch with our Customer Kindness team, they'll be more than happy to help you out.
PayPal is a super easy and secure way to pay online, letting you send and receive money without sharing your credit card details. With over 100 million users across 190+ countries, it’s all about faster, safer, and smoother checkouts.
Wanna know more? Head over to the PayPal website for all the deets!
Shop Pay is like the VIP pass for checkout—speedy, seamless, and stress-free. It safely saves your email, credit card, and shipping info, so you can zip through checkout in no time. Less typing, more TWOOBS-ing.
Afterpay lets you snag your TWOOBS now and pay later in easy fortnightly instalments - no waiting, no worries!
Wanna know more? Click here for all the details.
Shipping costs are the worst, which is why we'll shout you free shipping on full price orders over $100 within Aus. We're cool like that.
For the d-low on all other shipping prices including international shipping, head here.
It takes our warehouse pixies 1-2 business days to dispatch your order. Then once it's in Australia Post's hot 'lil hands it takes around 3 - 5 business days to arrive.
Hang tight international friends, your order will most likely take around the same amount of time as the perfect Hawaiian getaway — about 10 days.
If your order includes an item available on pre-order and a pair of in-stock shoes, we will dispatch your in-stock items separately within 7 business days of receiving your order. If the pre-order item becomes available within those 7 days, your order will be held and sent all together.
We deliver any where Australia post delivers so yup, pretty much all over Aus!
Yup! We deliver worldwide!
Yuh-huh! But if you're not home, your postie will take it to your local post office. We just wanna make sure they arrive safely.
Sure do, make sure to pop in the address of where your PO box is located.
Once your order is en route you'll receive a tracking link straight to your email. Can't find it? Ask our TWOOBS Customer Kindness team to track it down - welovepandas@twoobs.com.
Made an oopsie? Message us ASAP we'll do our best to ask our warehouse to update it.
If you've already received a tracking link it's already been shipped, but don't freak! You can redirect your package with AusPost within 24 hours of it dispatching.
Just head to your tracking link and follow the prompts. Phew!
We don't offer gift wrapping cos we don't believe in excess waste (sorry!).
BUT if you are wrapping a gift for a lucky friend/family member/Hinge date, we recommend re-using old materials like fabric, newspapers or magazines that you might already have at home.
Way more special right?!
Nothin' grinds our gears more than random bits of plastic or bags inside bags inside bags (ew).
Your TWOOBS order will arrive directly in it's box, and if you purchased some accessories like Thingys or Sockys they'll be neatly placed inside your shoebox as well.
If you grabbed a couple of pairs of TWOOBS (lucky duck) you order will be packed in a cardboard carton.
All of our packaging is also recycled and recyclable - win!
All pre-orders have a shipping estimate on their product page (handy!).
Hang tight, once they're on the way you'll receive a tracking link via email.
We get it, sometimes the fit ain’t right or you realise you prefer Spaghetti Sauce to Hot Choccy.
If that’s the case, don’t worry. TWOOBS aren’t easily offended.
Head to our returns portal within one month of purchase and follow the steps to lodge your return.
*Warehouse Pack Up Party orders are final sale - no returns or exchanges.
You can head to our returns portal and follow the prompts to send them back to us.
Please head to our returns/exchanges portal and follow the prompts.
You'll then be emailed a label to print and stick over the existing label on your TWOOBS box. Please tape the box back up and drop it to a local post box.
Once your parcel is on it's way back, your new order will be confirmed and sent.
Your order number lives on your TWOOBS account or at the top of your confirmation email (sometimes confirmations like to sneak their way into spam).
Once your return is received by our warehouse we process your refund within 1-2 business days, then it can take up to 7 business days for the sweet cashola to land in your account depending on your bank.
As soon as your returned pair is on its way back to us, we set your fresh new TWOOBS free! Your new pair will be out the door and on its way to you within 1-2 business days.
Oh no! Please reach out to our customer kindness team and welovepandas@twoobs.com with your order number and photos. As many deets you can give them is super helpful!
Yu-huh! Ensure you have your order number handy so we can look it up in store.
Nope! Well, we don't really think we can call any fashion sustainable right now, but that's for another Ted Talk.
While we may not have all the answers, we’re putting our best foot forward when it comes to reducing our impact on the planet.
From our Earth-loving Sweet Soles to our Takesies Backsies recycle program.
There’s lots of practical stuff we’re doing to up our eco-game. If this floats your boat, read more here.
We’re proud to say TWOOBS is 100% vegan! Other than the puppies who may have suffered from being overly cuddled while we perfected the art of sandal creation, absolutely not.
All our shoes are made with vegan-friendly materials and are PETA-Approved Vegan.
TWOOBS is officially B Corp certified, which basically means we walk the walk when it comes to doing good for people and the planet. We’re talking top-tier social and environmental vibes, full transparency, and a commitment to balancing purpose with profit. Because at TWOOBS, kindness isn’t just a cute slogan - it’s how we do business.
Each pair of TWOOBS is made in Dongguan Senfan Shoes Technology Co. Ltd., a small factory with just 20 employees that specialises in TWOOBS footwear production.
Read more about it here.
We use 100% PETA approved vegan materials to make TWOOBS.
Each product page has a material break down as it differs from product to product but across our range we use recyled Lycra, our famous Sweet Soles (made form carbon absorbing sugarcane, cool!), organic cotton and natural rubber to name a few.
We've made a commitment to constantly evolve as cool new planet-lovin' materials become available too.
You sure can! We invented our very own recycling program, called Takesies Backsies! We take back your old shoes and turn them into office flooring. It’s kinda magic. We'll even sling you $10 to put towards a brand new pair for doing right by Mama Earth. Sound kinda awesome? Send an email to welovepandas@twoobs.com to kick-start the recycling process, or drop your well-loved pair off in our Byron Bay Flagship Store.
Did you know that fashion is responsible for 10% of global CO2 emissions?
Eek! As fashion lovers it's so sad to see what the fashion industry is doing to our planet. Carbon offsetting is one thing every business can do to help reduce their impact.
Things like energy production, shipping or manufacturing contribute to releasing carbon dioxide into the atmosphere which warms the planet.
We partner with EcoCart to fund projects that reduce greenhouse gas (GHG) emissions in the atmosphere by doing things like protecting forests or building wind farms. These projects offset any CO2 we expell through running this lil business. Phew!
We’ve been satchel-free for a while now. But shoes still have to come in something, right? We felt boxed in (get it) by old school cardboard, so we thought outside the box (ok, we’ll stop).
Our shoe boxes are made with recycled materials that are FSC certified, making it official — we care about the forest. Like, a lot.
We don't include any unnessary bits and bobs printed in the box either. Everything you need is on your TWOOBS account, in your email inbox or you can reach out to our customer service team!
Loyalty program?! More like joy-alty program.
Welcome to a different kinda loyalty program that rewards you for making better choices and learning more about Mama Earth.
Earn points to turn into TWOOBS cash, and move through the levels to be rewarded for being a Goody Two Shoes.
Ooh sad to see you go but we totally get the Marie Kondo vibes. Sometimes the old inbox needs a clean.
Like in netball - we're here if you need!
Just scroll down to the bottom of one of our super cute emails and click the unsubscribe button.
There's a bunch of fun planet loving, tree hugging ways to earn TWOOBS points.
Head to our Goody Two Shoes page here and check out the activities that could stack your points up quickly like following our socials or watching some super informative content.
Nope! We are allergic but mostly we don't want people to feel pressured to buy stuff they don't need. More on that here.
We don't wait for big sales like Black Friday to make a quick buck. Instead we offer the best price on our shoes all year round, while also ensuring that all workers are paid above a living wage, we're using the coolest planet-forward materials and they're the comfiest shoe on the block.
If you're after a barg we have a little last chance section that has some samples, and discontinued styles reduced so they can find a happy home.
Using a protective spray like our Protecty Stuff is a great way to keep your TWOOBS looking schmick for longer. If they get a little dirty, you can give them a gentle clean with our Blooper Booper scrubby bar. Check out our complete care guide here.
Take your TWOOBS to your local shoe repair shop, you know those wonderful random places that also cut keys and engrave things.
Life happens! They will be able to restitch your velcro or reglue a stubbed toe for less than the cost of a Grill'd Impossible burger.
We recommend using a damp cloth and our Blooper Booper soap or a gentle laundry soap bar.
We do not recommend putting them in the wash, as they may become waterlogged.
If they get smelly just give them a spray with some trusty antibacterial spray and air them out in the shade
In a dry place out of the sun is best.
Hot tip: keep the velcro done up when they're stored for better velcro longevity.
Ahhh the age-old question. Like knife, gnome and autumn, we decided to totally screw with you and chuck an unnecessary extra letter in there.
It’s pronounced TOOBS, but everything’s better in twos, so we added the W. Now that you’re in on it, feel free to point and giggle when your friends mispronounce.
Well, we’re kinda a footwear brand. But kinda not really.
See, we didn’t really agree with the way most shoes were being created. So we decided to create something, well, kinder.
We’re taking the fast out of ‘fashion’ by creating colourful, comfy shoes out of good-for-the-planet materials that are made to last. So, we’re not just about footwear, we’re about being kinder to your feet, furry friends and the planet.
Kinda ;)
TWOOBS are always appropriate! To the beach, going shopping, hanging at parties, eating donuts in your underwear… Unless you get invited to a fancy dinner at Oprah's house, then you should probably find something that more says ‘Hey Gayle, let’s get a selfie?’ On second thought, TWOOBS are the right choice there too.
Shoot us an email at:
welovepandas@twoobs.com
Nope! We only sell our shoes through this here online store and our IRL store in Byron Bay.
Yes! If you're in Byron look for our 'lil yellow flagship store store. IT'S SO CUTE!
Find us at:
7/8 Fletcher St
Byron Bay, NSW 2481
We're open:
Everyday
10:00am - 5:00pm
Need a visual? Here's a handy mapto help on your treasure (TWOOBS) hunt.
Please note, for online returns or product issues, we recommend you reach out to our Melbourne team at welovepandas@twoobs.com.
Nope! But you can send us voice notes if you like.
You can contact us via email at welovepandas@twoobs.comor via our socials @twoobs.
Sometimes! Check out our careers page.
Are you a creator or a cool environmentally thoughtful brand that wants to collab?
Email our brand manager bianca@twoobs.com.
