How to take care of your TWOOBS:

Introduce yourself.

Go on, give them a little hug when they arrive, you know you want to.

Protecty time.

Resist the urge to take your TWOOBS out for a spin, and spray them with Protecty Stuff first. Especially if they’re a lighter colour. You should respray every sixish months.

Oops, they dirty.

Over time you might notice dirt and dust start to build up on the soles, you can give ‘em a rub down with some soap + water. Here's a soap bar we prepared earlier! The soles are durable so don’t be afraid to put on some Lizzo and get a little scrubby with it.

Oops, I spilled.

Don’t worry, Protecty got your back. You should spot clean your TWOOBS as soon as you spill on them though. A little soap + water with a light touch is best for the straps.

Oops, they dirty, I spilled, and I didn’t use Protecty.

No stress, the Blooper Booper laundry bar does wonders for stains. We recommend using it with a light touch. Also go get some Protecty for next time ya silly sausage. 

TLC, always. 
Store your TWOOBS out of the sun and in a dry, airy space to keep them looking and feeling as fresh as a daisy.

Within Aus:
If you spend $50, we'll shout you free standard shipping! We're cool like that.

$10 standard shipping on orders under $50 (3-4 business days from dispatch).

$20 express shipping (1-2 business days from dispatch).

Shipping to NZ:

$15 standard shipping (3-5 business days from dispatch).

$25 express shipping (2-3 business days from dispatch).

USA & Rest of World:

$20 standard shipping (2-3 weeks from dispatch).

$30 express shipping (1-2 weeks from dispatch).

Pre-orders:
If your order includes an item available on pre-order and a pair of in-stock shoes, we will dispatch your in-stock items within 7 business days of receiving your order. Otherwise, your order will be held and sent once the pre-order item is available. 

We don’t ever want anyone to end up with a pair of shoes they don’t love (wouldn’t that be terrible for the planet… and your wardrobe space) so we accept returns & refunds or exchanges on all orders, as long as:

• You contact us within one month of purchase (we know it can take a couple of weeks to get around to these things).
• The shoes haven't been worn - please make sure you're trying them on inside.

You can find all the info on returns and exchanges here.

Were any animals harmed in the making of TWOOBS?

We’re proud to say TWOOBS is 100% vegan! Other than the puppies who may have suffered from being overly cuddled while we perfected the art of sandal creation, absolutely not. All our shoes are made with vegan-friendly materials and are PETA-Approved Vegan.

So in what ways are you a kinder brand?

That’s kinda a great question, and we want to do the answer justice, so we created a whole section of our website dedicated to answering just that. You can read all about how we’re a kinder brand here.

Can I buy your super cool life changing shoes in stores?

If you live in Byron Bay (lucky you!) you can come visit our first IRL store here. Otherwise, dude it’s 2024. This here website is a store. But instead of driving there, finding a parking space, stopping on the way to buy vegan froyo blah blah blah you just click some buttons, and voila! The shoes arrive at your doorstep. So yes, you can buy them in a store - in Byron or at this amazing online one!

Does TWOOBS deliver everywhere in the world?

If you have a mailbox, we’re pretty confident we’ll be able to get them to you. Unless you’re on some remote island in the middle of the ocean with nothing but a monkey for a best friend and your mailbox is carved out of coconuts… in which case, can we come?